Victoria understands counter slang, finds the part in YOUR catalog and quotes with your price, while your team works the counter.
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Click a role and watch them work:
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The problem
Your toughest competitor is not price, it is the delay.
We measured real counters: the chat replies in 2 minutes, but the price takes a 15-minute median and almost 4 in 10 queries get no price within 24 hours. By then the customer has already asked three other suppliers.
The customer asks, nobody answers in time, and buys elsewhere.
Your expert spends the day copying data instead of negotiating and closing.
One wrong model year sinks the sale or ends in a return.
You quote from last week's price list and trust breaks.
36% of requests get no price within 24 hours. Nobody counted them as lost sales.
In 3 out of 10 requests nobody found the part. Checking the catalog, it was there in 69 of 70 cases.
* Our own measurement over 52,449 real counter requests across 20 months of operation without quoting AI. Not a survey or a market estimate: these are our clients' own conversations.
What never gets written down
When the word doesn't connect, the sale falls through. Not on price, not on stock, and nobody writes it down. We count every one of them and tell you which part it was.
They ask for“banana-type wipers”
Your catalog sayscurved blade
Same wiper. You had it.
They ask for“the headlight switch”
They were toldwe don't carry it
You did carry it. It was in your catalog.
They ask for“oil filter, Jetta 2.5”
They were giventhe spin-on
It takes a cartridge. You had that one.
Real cases from the 244 requests we reviewed one by one across five parts stores, July and August 2026. It happens in more than 1 out of every 4.
How they really name each part, not how your catalog names it. Mapped to your SKU.
Parts they keep asking for and you don't stock. With names and how often. You decide whether to bring them in.
Which one it was, which part, and what was missing. So it doesn't happen again next week.
And it doesn't stop at a report. We go through it together every week, you decide what to fix and we fix it. What gets fixed at one parts store stays fixed for all of them.
And the one answering about those parts is not a chatbot.
A chatbot answers questions. Your digital coworker pursues commercial goals: quotes, follows up and closes.
It works on YOUR real catalog and inventory: price and SKU are never invented.
And when a human is needed, it escalates with full context. Zero lost sales.
Four coworkers that quote, sell, win back and measure on YOUR catalog.
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Quotes on WhatsApp from your catalog: part, price and stock in seconds.
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Follows up on open quotes, offers cross-sells and closes with electronic payments.
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Wins back customers who stopped buying, with automatic follow-up.
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Profiles and qualifies every contact your campaigns bring in: shop, fleet or individual, which brands they move and how often they restock. Hands them to Victoria ready to quote.
See how she works →Start with Victoria and add the rest when you need them.
Situations your counter faces every day — and how each digital coworker resolves them in seconds.
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* The figures on these cards are targets, not measurements: real impact is measured on your operation during the pilot.
Your sales rep is still in charge
Full visibility
Every conversation is logged. Your team can review, edit and supervise in real time from the backoffice.
Smart handoff
If the coworker can't find a part or the customer wants a human, it escalates to your rep with full context — no repeating needed.
Zero lost sales
Complex cases don't disappear — they get transferred. Your digital coworker and your rep work together, not instead of each other.
The pilot target, against what we measured today
For the first price
today it takes a 15-min median at a real counter
Quoting capacity
versus one salesperson
Admin time
on quotes and data entry
Revenue increase
in the first 90 days
* The four big numbers are the pilot target, not a measurement. What we measured is the starting point: today a price takes a 15-minute median.
Try it with your own catalog
30 minutes, no commitment, with your real parts and prices.
Book free demoEverything you already use in your operation, connected in one place.
Messaging
Marketplaces
Online stores
Systems / ERPs
EPC catalogs
Damage appraisal
Suplifai connects your processes, catalogs and know-how into a single sales ecosystem. If a part is out of stock, your digital coworker escalates to the team to manage the purchase — without losing the sale.
Access to validated prices and stock directly from your system.
The AI captures the order and inserts it ready to invoice and fulfill.
Our digital coworkers speak the language of the Aftermarket — connected to the most demanding data standards in the sector to guarantee precision and quality in every quote.
We implement international standards for catalog and parts data exchange, reducing compatibility errors.
Our engine speaks the industry's language. We integrate using ACES and PIES standards for real-time inventory management.
We comply with the e-commerce guidelines, specifications and internet ordering standards exclusive to the automotive Aftermarket.
100% Compliant
Certified Data
Ready for the Aftermarket
Victoria solves your front-counter pain points from day one — the most requested digital coworker in the industry. No billing surprises.
Digital Coworker
Victoria Plan · AI Quoting
From $500USD*
No renewal
On setup
Active every month
* Setup price varies by integration complexity. Waived if your team integrates directly with our official API.
Work a sales rep would do by hand — resolved by the AI in seconds, with zero errors.
Catalog SKU processing & enrichment
Audio processing
Image processing
Part lookup in your catalog
Stock availability check by branch
Price-list check for the list that applies (by branch or by customer)
Outbound messages (photos, replies, technical answers, etc.)
Data updates
Inbound message processing
Qualified handoff to a human
* From 10,000 actions per month = a digital coworker active all month — no breaks, no errors, no extra cost.
Prices in USD · Taxes not included · Other coworkers (Alma, Salvador, Adriana) quoted individually · Book a demo to customize your plan
Everything you need to know before automating your counter.
Victoria (Quoting): Reads part numbers, checks live inventory and builds formal quotes instantly.
Alma (Sales): Follows up on open quotes, applies closing strategies, offers cross-sells and takes electronic payments, generating the order with automatic invoicing.
Salvador (Re-engagement): Detects inactive customers, sends proactive reminders and promotes automatic reorders.
Adriana (Marketing): Profiles and qualifies every contact the campaigns bring in and hands them to Victoria ready to quote.
We have an innovation lab to train coworkers tailored to your operation and develop specific features your business requires.
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