Getting part requests after closing time?
Answering tomorrow costs sales.
AI auto parts quoting on WhatsApp
Quote auto parts in seconds, 24/7
Today your team takes longer to quote each part than to sell it. Victoria quotes the part from text, audio or image and checks your system for stock and prices at each branch in seconds.
See prices · from $120 USD per month
Sound familiar?
Does this happen at your parts store?
Mistakes when quoting part numbers?
Returns eat your profit.
New hire doesn't know the parts yet?
Learning costs you customers.
Is the part at another branch?
Saying “we don’t have it” loses the sale.
Does your parts store depend on a single expert?
If they quit, they take your customers.
Your chatbot can't handle auto parts?
You lose time and money.
The problem
Price no longer wins the sale. A fast, right answer does.
It costs time and customers.
Slow quotes
50% of your customers wait over 15 min for a quote. Median: 16 min.
Your team works without selling
46% of WhatsApp time goes to quoting.
The part was there and did not sell
3 in 10 orders: nobody found the part. In 69 of 70, it was in your catalog.
Customers who leave
1 in 5 requested parts go unquoted within 24 hours.
Our own measurement, not a survey. 50% and 16 min: 31,352 requests, 20 months. 46%: 381 conversations, full-time salespeople, WhatsApp only. 3 in 10 and 69 of 70: 244 requests, 5 parts stores, Jul-Aug 2026. 1 in 5: Jul-Aug 2026.
How it works
Victoria answers your parts store's WhatsApp
She works on your catalog, with your prices.
Understands what they send
Text, voice note or photo. Part number or slang like “cacahuate”.
Searches YOUR catalog
Part, vehicle and equivalents. She never invents a price or a part number.
Answers in seconds, 24/7
Price and stock. If needed, she hands the chat to your rep.
Everyday terms
They ask in their own words
This is how Victoria understands them:
They ask for“banana-type wipers”
Your catalog saysbeam blade
Same wiper. You had it.
They ask for“the light switch”
They were told“we don't carry it”
It was in your catalog.
They ask for“the Jetta 2.5 oil filter”
They were giventhe spin-on one
It was a cartridge. And you had that one.
Your catalog
Without up-to-date data, it's hard to sell
Outdated catalog, parts without information, processes that depend on one person.
We enrich and update your catalog on our platform. Price and stock come from your system.
Industry standards
We speak everyone's part number
OEM, aftermarket, and your EPC's.
Standards we use
Catalog with ACES and PIES structure
OEM and aftermarket cross-reference
Fewer compatibility errors.
ACES & PIES
Your catalog, always up to date.
iSHOP, IPO and SuperSpec
Aftermarket e-commerce and ordering standards.
Electronic catalogs (EPC): Microcat
Your EPC numbers match your catalog. How it works →
Integrations
Connects to what you already use
Quote with today's list, not last week's.
Messaging
WhatsAppInstagramFacebookGmailOutlook
Marketplaces
Mercado LibreFacebook MarketplaceAmazonAlephee
Online stores
WooCommerceShopifyPrestaShopVTEX
Systems
Aspel SAECONTPAQiMicrosipAutologica DMSAlpherixAlpha ERPSAPOracleiMotriz B2BDjango
Electronic catalogs
MicrocatTecDocEpicor
Collision estimating
The difference
A general AI chat or Victoria?
ChatGPT doesn't know your stock or your prices.
Topic
General AI chat
Victoria
Identifying the part
General AI chat: It guesses from what you type
Victoria: From photo, voice note, part number or name
The mechanic's language
General AI chat: Generic answer
Victoria: She understands everyday names and equivalents
Your catalog
General AI chat: It doesn't have one
Victoria: Your enriched catalog
Price and stock
General AI chat: It doesn't know them and can make them up
Victoria: She takes them from your system, never makes them up
Integration
General AI chat: It doesn't connect to your business
Victoria: Connects to your ERP and invoicing; measures the channel's sales
Where it answers
General AI chat: Outside your business
Victoria: On your WhatsApp, every conversation saved
Specialty
General AI chat: It knows a little about everything
Victoria: Specialist in auto parts, with sales goals
Your knowledge
Knowledge stays in your parts store
Training a rep takes months and, if they leave, they take what they know and your customers.
It stays in your company, and we help you sell more.
Every WhatsApp conversation is saved with the name of who answered.
Your digital team
Hire your digital team
You start with Victoria, who quotes. The plans are for Victoria; Alma, Salvador and Adriana are quoted separately.
Quoting
Victoria
QuotingQuotes by text, voice note and photo from your catalog: part, price and stock in seconds.
See how she works →
Sales and re-engagement
Alma
Sales and re-engagementFollows up on your quotes, suggests cross-sells and re-engages customers who stopped buying. Earns a commission on each completed sale.
Automatic sales. She captures the order, ready to invoice and ship.
See how she works →
Purchasing
Salvador
PurchasingBuys, emergency purchases too, when a part is missing.
Profiling and marketing campaigns
Adriana
Profiling and marketing campaignsProfiles each contact from your campaigns: shop, fleet or individual. Hands them to Victoria, ready to quote. Also runs campaigns.
See how she works →Pricing
Choose your plan
Starter
$120/mo
400 quoted parts per month
- Extra quoted part
$0.50$0.30- Branches
- 1
- Enrichment license
- 100 SKUs
- Integration with your system
- On your own
Recommended
Pro
$500/mo
2,000 quoted parts per month
- Extra quoted part
- $0.25
- Branches
- 2
- Enrichment license
- 1,000 SKUs
- Integration with your system
- $600 one-time
Business
$800/mo
4,000 quoted parts per month
- Extra quoted part
- $0.20
- Branches
- 4
- Enrichment license
- 5,000 SKUs
- Integration with your system
- $600 one-time
Advanced
$1,200/mo
8,000 quoted parts per month
- Extra quoted part
- $0.15
- Branches
- 8
- Enrichment license
- 10,000 SKUs
- Integration with your system
- $600 one-time
In all plans
- 1,000 outbound sales rep messages included, then $0.01
- Messages you start with customers (outside the 24-hour window): $0.05
- License per extra SKU: $0.05, active while your plan is active
- Prices in US dollars (USD), plus VAT in Mexico
Ready in 21 days · 90-day adaptation phase with a written guarantee.
What's included
What your plan includes
Everything Victoria does on every plan
- Quotes by text, audio and image
- Part finder
- Speaks parts-industry terms
- Smart catalog
- Automated quotes
- Purchase order
- Answers common questions
- Spelling and tone check
- Cross-selling, once the sales agent is on
- Integration with your system, required and free with our API
- No limit on users
- VIN searchComing soon
See everything each plan includes
| Starter | Pro | Business | Advanced | Enterprise | |
|---|---|---|---|---|---|
| Monthly subscription | $500 | $800 | $1,200 | from $1,500 | |
| Quoted parts included | 400 | 2,000 | 4,000 | 8,000 | Tailored |
| Extra quoted part | $0.25 | $0.20 | $0.15 | Tailored | |
| Branches | 1 | 2 | 4 | 8 | More than 8 |
| Enrichment license | 100 SKUs | 1,000 SKUs | 5,000 SKUs | 10,000 SKUs | 30,000 SKUs |
| License per extra SKU, active while your plan is active | $0.05 | $0.05 | $0.05 | $0.05 | Tailored |
| Integration with your system, we do it | Not included | $600 one-time | $600 one-time | $600 one-time | Tailored |
| Integration on your own with our API | Free | Free | Free | Free | Free |
| Outbound sales rep messages included | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 |
| Outbound rep message after the included ones | $0.01 | $0.01 | $0.01 | $0.01 | Tailored |
| Messages you start with customers (outside the 24-hour window) | $0.05 | $0.05 | $0.05 | $0.05 | Tailored |
The enrichment layer belongs to Suplifai: you pay the license to use it while your plan is active, not to buy the data.
How you sign up
- Up and running in 21 days.
- First month: training and implementation, with your plan's monthly fee.
- 90-day adaptation phase. The goal: Victoria reaches at least 400 quoted parts on her own in one month, starting in the second month. If not, we have 15 days to adjust at no cost; then you choose to end with no future payments or pause the monthly fee while we keep working. Applies if your team does its part: weekly meetings, your best rep and a project lead.
- Contract: a subscription plan you cancel with 30 days' notice, or an annual plan.
- Alma (follow-up, cross-selling and recommendations): at no cost and no commission until the adaptation goal is met, that Victoria reaches 400 quoted parts a month on her own. After that, a commission per completed sale that we agree with you before starting.
What counts as a quoted part?
Each auto part a customer asks for in a conversation (24 hours from their first message) and gets a price, stock and branch for, or the notice that it is out of stock or not in the catalog. Several brands of the same part count as one.
Questions
Frequently asked questions
What is Suplifai and what does it do?
AI coworkers for your auto parts store. The first one is Victoria: she quotes on WhatsApp, with your catalog and prices; Instagram, Messenger, email and web chat are added when you ask for them. Later you add Alma (sales and re-engagement), Salvador (purchasing) and Adriana (profiling and campaigns).
How much does Suplifai cost?
From $120 USD per month (Starter) to $1,200 (Advanced); Enterprise from $1,500.
What about my sales team?
Your reps stay. Victoria handles the repetitive work (quotes, stock questions, follow-ups) and your team negotiates big orders and closes the hard sales. When needed, she hands over the full conversation.
Does it connect to my system and catalog?
Yes, and it is required: to measure effectiveness we need your stock, your prices and every quote. Victoria checks your real stock and prices before quoting. We connect to Aspel SAE, CONTPAQi, Microsip, Autologica DMS, Alpherix, Alpha ERP, SAP and Oracle, or to your own system, during the 21-day implementation.
What if the part is complex or they want a human?
If she can't identify the part or the customer wants a person, she hands the chat to your rep.
How long does implementation take?
21 days: we connect your system, enrich your catalog and Victoria learns your parts.
What if I need something tailored?
We build it with you. Tell us in the demo.
Still have a question that is not here?
Quoting parts by hand?
Ready in 21 days · 90-day adaptation phase with a written guarantee.